orderBilly Status - Incident history https://status.orderbilly.com orderBilly Tue, 3 Nov 2026 02:00:00 +0000 External - Bancontact Scheduled Maintenance Type: Maintenance Affected Components: Local payment methods → Bancontact Oct 23, 07:41:49 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments. Type: Maintenance

Affected Components:

Oct 23, 07:41:49 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments..

]]> Tue, 3 Nov 2026 02:00:00 +0000 https://status.orderbilly.com/maintenance/cmvknyw1t13gv0ro2bawpdp60 https://status.orderbilly.com/maintenance/cmvknyw1t13gv0ro2bawpdp60 External - iDEAL: Minor disruption at Rabobank Type: Incident Duration: 6 minutes Affected Components: Local payment methods → iDEAL | Wero Oct 29, 11:51:21 GMT+0 - Resolved - This incident has been resolved. Oct 29, 11:45:19 GMT+0 - Identified - Rabobank is experiencing a minor disruption affecting iDEAL payments, which could cause consumers to experience failures when attempting to complete payments. We will provide updates as they become available. Type: Incident

Duration: 6 minutes

Affected Components:

Oct 29, 11:51:21 GMT+0
Resolved - This incident has been resolved..

Oct 29, 11:45:19 GMT+0
Identified - Rabobank is experiencing a minor disruption affecting iDEAL payments, which could cause consumers to experience failures when attempting to complete payments. We will provide updates as they become available..

]]> Thu, 29 Oct 2026 11:45:19 +0000 https://status.orderbilly.com/incident/cmvthd2jl1xm90qrxyymldo3s https://status.orderbilly.com/incident/cmvthd2jl1xm90qrxyymldo3s External - iDEAL: Knab Scheduled Maintenance Type: Maintenance Duration: 8 hours Affected Components: Local payment methods → iDEAL | Wero Oct 25, 06:30:00 GMT+0 - Completed - Maintenance has completed successfully Oct 24, 22:30:01 GMT+0 - Identified - Maintenance is now in progress Oct 23, 07:28:49 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for the iDEAL issuer Knab. You might experience intermittent unavailability and a decrease in conversion for iDEAL payments issued by Knab. Type: Maintenance

Duration: 8 hours

Affected Components:

Oct 25, 06:30:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 24, 22:30:01 GMT+0
Identified - Maintenance is now in progress.

Oct 23, 07:28:49 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for the iDEAL issuer Knab. You might experience intermittent unavailability and a decrease in conversion for iDEAL payments issued by Knab..

]]> Sat, 24 Oct 2026 22:30:00 +0000 https://status.orderbilly.com/maintenance/cmvknfmf30ygl0ko2ud3z2m0m https://status.orderbilly.com/maintenance/cmvknfmf30ygl0ko2ud3z2m0m External - Bancontact Scheduled Maintenance Type: Maintenance Duration: 4 hours Affected Components: Local payment methods → Bancontact Oct 25, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 24, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 19, 13:22:13 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments. Type: Maintenance

Duration: 4 hours

Affected Components:

Oct 25, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 24, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 19, 13:22:13 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments..

]]> Sat, 24 Oct 2026 22:00:00 +0000 https://status.orderbilly.com/maintenance/cmvfacuz91euc0rs8z73wtgr3 https://status.orderbilly.com/maintenance/cmvfacuz91euc0rs8z73wtgr3 External - Bancontact: major disruption Type: Incident Duration: 1 hour and 27 minutes Affected Components: Local payment methods → Bancontact Oct 22, 22:40:01 GMT+0 - Resolved - This incident has been resolved. Oct 22, 22:31:52 GMT+0 - Monitoring - We are observing a recovery of service and will continue to monitor the situation. Oct 22, 21:13:24 GMT+0 - Identified - We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available. Type: Incident

Duration: 1 hour and 27 minutes

Affected Components:

Oct 22, 22:40:01 GMT+0
Resolved - This incident has been resolved..

Oct 22, 22:31:52 GMT+0
Monitoring - We are observing a recovery of service and will continue to monitor the situation..

Oct 22, 21:13:24 GMT+0
Identified - We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available..

]]> Thu, 22 Oct 2026 21:13:24 +0000 https://status.orderbilly.com/incident/cmvk1gpa40g9x0kpi3ndizpzw https://status.orderbilly.com/incident/cmvk1gpa40g9x0kpi3ndizpzw TEST environment -- Scheduled maintenance announcement Type: Incident Duration: 22 days, 15 hours and 17 minutes Affected Components: MultiSafepay → API, MultiSafepay → Payments, MultiSafepay → MultiSafepay payment pages Oct 23, 16:19:38 GMT+0 - Resolved - The maintenance has been finalised. Oct 22, 10:46:12 GMT+0 - Identified - Maintenance on our TEST environment is ongoing. The LIVE environment and transaction processing are not affected. Oct 22, 07:40:21 GMT+0 - Identified - Scheduled security maintenance is currently in progress. During this maintenance window, the TEST environment, including the TEST Merchant Panel and TEST API, is temporarily unavailable. The LIVE environment and transaction processing are not affected. Further updates will be provided once the maintenance has been completed. Type: Incident

Duration: 22 days, 15 hours and 17 minutes

Affected Components:

Oct 23, 16:19:38 GMT+0
Resolved - The maintenance has been finalised..

Oct 22, 10:46:12 GMT+0
Identified - Maintenance on our TEST environment is ongoing. The LIVE environment and transaction processing are not affected..

Oct 22, 07:40:21 GMT+0
Identified - Scheduled security maintenance is currently in progress. During this maintenance window, the TEST environment, including the TEST Merchant Panel and TEST API, is temporarily unavailable. The LIVE environment and transaction processing are not affected. Further updates will be provided once the maintenance has been completed..

]]> Thu, 22 Oct 2026 07:40:20 +0000 https://status.orderbilly.com/incident/cmvj8knkn2g530rqtgsc3i03e https://status.orderbilly.com/incident/cmvj8knkn2g530rqtgsc3i03e Revolut service disruption Type: Incident Duration: 1 day, 13 hours and 31 minutes Affected Components: MultiSafepay → Payments Oct 21, 10:40:22 GMT+0 - Resolved - This incident has been resolved. Oct 20, 10:26:51 GMT+0 - Investigating - We are aware of an outage on Revolut’s side that impacts card transactions with Revolut-issued cards. This issue is external to the MultiSafepay platform; all other payment methods remain operational. We are monitoring the situation and will provide an update once service is restored. Type: Incident

Duration: 1 day, 13 hours and 31 minutes

Affected Components:

Oct 21, 10:40:22 GMT+0
Resolved - This incident has been resolved..

Oct 20, 10:26:51 GMT+0
Investigating - We are aware of an outage on Revolut’s side that impacts card transactions with Revolut-issued cards. This issue is external to the MultiSafepay platform; all other payment methods remain operational. We are monitoring the situation and will provide an update once service is restored..

]]> Tue, 20 Oct 2026 10:26:51 +0000 https://status.orderbilly.com/incident/cmvgjmw0t0yf10rnwr7m3p8op https://status.orderbilly.com/incident/cmvgjmw0t0yf10rnwr7m3p8op iDEAL | Wero: partial disruption Type: Incident Duration: 23 minutes Affected Components: Local payment methods → iDEAL | Wero Oct 20, 08:03:40 GMT+0 - Resolved - This incident was a false alert. No disruption to iDEAL | Wero processing occurred. Oct 20, 07:41:05 GMT+0 - Identified - We have identified a major disruption affecting iDEAL | Wero payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are working to resolve the issue and will provide updates as they become available. Type: Incident

Duration: 23 minutes

Affected Components:

Oct 20, 08:03:40 GMT+0
Resolved - This incident was a false alert. No disruption to iDEAL | Wero processing occurred..

Oct 20, 07:41:05 GMT+0
Identified - We have identified a major disruption affecting iDEAL | Wero payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are working to resolve the issue and will provide updates as they become available..

]]> Tue, 20 Oct 2026 07:41:05 +0000 https://status.orderbilly.com/incident/cmvgdnbw80pjb0knwwsstyvzo https://status.orderbilly.com/incident/cmvgdnbw80pjb0knwwsstyvzo External - iDEAL | Wero: full disruption at Revolut Type: Incident Duration: 7 hours and 37 minutes Affected Components: Local payment methods → iDEAL | Wero Oct 20, 14:56:19 GMT+0 - Resolved - This incident has been resolved. Oct 20, 07:19:16 GMT+0 - Identified - Revolut is experiencing a full disruption affecting iDEAL | Wero payments, which will cause consumers to experience failures when attempting to complete payments. We will provide updates as they become available. Type: Incident

Duration: 7 hours and 37 minutes

Affected Components:

Oct 20, 14:56:19 GMT+0
Resolved - This incident has been resolved..

Oct 20, 07:19:16 GMT+0
Identified - Revolut is experiencing a full disruption affecting iDEAL | Wero payments, which will cause consumers to experience failures when attempting to complete payments. We will provide updates as they become available..

]]> Tue, 20 Oct 2026 07:19:16 +0000 https://status.orderbilly.com/incident/cmvgcxmdi0oz70knwj2ftfm35 https://status.orderbilly.com/incident/cmvgcxmdi0oz70knwj2ftfm35 orderBilly API outage Type: Incident Duration: 1 hour and 9 minutes Affected Components: orderBilly Platform Oct 19, 21:32:00 GMT+0 - Resolved - This incident has been resolved. Oct 19, 21:23:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 1 hour and 9 minutes

Affected Components:

Oct 19, 21:32:00 GMT+0
Resolved - This incident has been resolved..

Oct 19, 21:23:00 GMT+0
Investigating - We are currently investigating this incident..

]]> Mon, 19 Oct 2026 21:23:00 +0000 https://status.orderbilly.com/incident/cmvfs51if07gu1mqekx4v0xu9 https://status.orderbilly.com/incident/cmvfs51if07gu1mqekx4v0xu9 Cards: minor disruption Type: Incident Duration: 19 minutes Affected Components: International payment methods → Cards — Mastercard, International payment methods → Cards — Cartes Bancaires, International payment methods → Cards — VISA, International payment methods → Cards — American Express Oct 8, 15:21:04 GMT+0 - Resolved - This incident has been resolved. Oct 8, 15:15:38 GMT+0 - Monitoring - A fix has been implemented and we are currently monitoring the results. Oct 8, 15:01:51 GMT+0 - Identified - We have identified a minor disruption affecting card payments. We are working to resolve the issue and will provide updates as they become available. Type: Incident

Duration: 19 minutes

Affected Components:

Oct 8, 15:21:04 GMT+0
Resolved - This incident has been resolved..

Oct 8, 15:15:38 GMT+0
Monitoring - A fix has been implemented and we are currently monitoring the results..

Oct 8, 15:01:51 GMT+0
Identified - We have identified a minor disruption affecting card payments. We are working to resolve the issue and will provide updates as they become available..

]]> Thu, 8 Oct 2026 15:01:51 +0000 https://status.orderbilly.com/incident/cmuzo330b23fy0kqrgyfp42a7 https://status.orderbilly.com/incident/cmuzo330b23fy0kqrgyfp42a7 External - iDEAL: major disruption at Revolut Type: Incident Duration: 2 hours and 28 minutes Affected Components: Local payment methods → iDEAL | Wero Oct 7, 17:29:30 GMT+0 - Resolved - This incident has been resolved. Oct 7, 17:24:56 GMT+0 - Monitoring - We are observing a recovery of service and will continue to monitor the situation. Oct 7, 15:01:04 GMT+0 - Identified - Revolut is experiencing a major disruption affecting iDEAL payments, which could cause consumers to experience failures when attempting to complete payments. We will provide updates as they become available. Type: Incident

Duration: 2 hours and 28 minutes

Affected Components:

Oct 7, 17:29:30 GMT+0
Resolved - This incident has been resolved..

Oct 7, 17:24:56 GMT+0
Monitoring - We are observing a recovery of service and will continue to monitor the situation..

Oct 7, 15:01:04 GMT+0
Identified - Revolut is experiencing a major disruption affecting iDEAL payments, which could cause consumers to experience failures when attempting to complete payments. We will provide updates as they become available..

]]> Wed, 7 Oct 2026 15:01:04 +0000 https://status.orderbilly.com/incident/cmuy8n7e414qm0klumer49mgm https://status.orderbilly.com/incident/cmuy8n7e414qm0klumer49mgm Tap to Pay Disruption - Minor Disruption Type: Incident Duration: 10 minutes Affected Components: Platform availability → Point of sale Oct 6, 14:35:03 GMT+0 - Resolved - This incident has been resolved. Oct 6, 14:30:15 GMT+0 - Monitoring - A fix has been implemented and we are monitoring the results. Oct 6, 14:25:05 GMT+0 - Investigating - We have identified a minor disruption affecting Tap to Pay payments - consumers may be unable to pay using Tap terminals or the Mollie Tap application for Android and iOS devices. We are working to resolve the issue and will provide updates as they become available. Type: Incident

Duration: 10 minutes

Affected Components:

Oct 6, 14:35:03 GMT+0
Resolved - This incident has been resolved..

Oct 6, 14:30:15 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results..

Oct 6, 14:25:05 GMT+0
Investigating - We have identified a minor disruption affecting Tap to Pay payments - consumers may be unable to pay using Tap terminals or the Mollie Tap application for Android and iOS devices. We are working to resolve the issue and will provide updates as they become available..

]]> Tue, 6 Oct 2026 14:25:05 +0000 https://status.orderbilly.com/incident/cmuwry8wz3oe30rrtfqo2tymd https://status.orderbilly.com/incident/cmuwry8wz3oe30rrtfqo2tymd Issues with Online orders and stale reports Type: Incident Duration: 23 days, 6 hours and 15 minutes Affected Components: Lightspeed Restaurant (K-Series) → API (incl. Online Orders) Oct 1, 18:38:30 GMT+0 - Resolved - This issue is now resolved. Oct 1, 15:40:54 GMT+0 - Monitoring - The following features are impacted by the incident: - Online Orders - LS Reservations & Reservation Integrations - PMS Integrations (in general) - Stale Data in Back Office Reports - Pay at Table 2.0 beta - Payment Refunds - Preauthorized/tip-adjustment payment captures Oct 1, 14:43:08 GMT+0 - Monitoring - Online Ordering and some payment services are recovering. We are monitoring the recovery and checking that services remain stable. Some older online orders may appear as service returns. Please check the order time before preparing them. Refunds and payouts may also be delayed; please do not submit requests again. In-store terminal payments continue to work as normal. Oct 1, 13:43:05 GMT+0 - Monitoring - We are continuing to monitor for any further issues. Oct 1, 12:36:49 GMT+0 - Monitoring - A fix has been implemented and we are monitoring the results. Oct 1, 09:20:15 GMT+0 - Identified - We're experiencing issues with online orders and stale reports. We know the root cause and are actively working on a fix Type: Incident

Duration: 23 days, 6 hours and 15 minutes

Affected Components:

Oct 1, 18:38:30 GMT+0
Resolved - This issue is now resolved..

Oct 1, 15:40:54 GMT+0
Monitoring - The following features are impacted by the incident: - Online Orders - LS Reservations & Reservation Integrations - PMS Integrations (in general) - Stale Data in Back Office Reports - Pay at Table 2.0 beta - Payment Refunds - Preauthorized/tip-adjustment payment captures.

Oct 1, 14:43:08 GMT+0
Monitoring - Online Ordering and some payment services are recovering. We are monitoring the recovery and checking that services remain stable. Some older online orders may appear as service returns. Please check the order time before preparing them. Refunds and payouts may also be delayed; please do not submit requests again. In-store terminal payments continue to work as normal..

Oct 1, 13:43:05 GMT+0
Monitoring - We are continuing to monitor for any further issues..

Oct 1, 12:36:49 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results..

Oct 1, 09:20:15 GMT+0
Identified - We're experiencing issues with online orders and stale reports. We know the root cause and are actively working on a fix.

]]> Thu, 1 Oct 2026 09:20:14 +0000 https://status.orderbilly.com/incident/cmupbvtz81i950kpkmjfh5flg https://status.orderbilly.com/incident/cmupbvtz81i950kpkmjfh5flg External - iDEAL: Major disruption Type: Incident Duration: 9 minutes Affected Components: Local payment methods → iDEAL | Wero Sep 29, 05:55:31 GMT+0 - Resolved - This incident has been resolved. Sep 29, 05:46:26 GMT+0 - Investigating - We are experiencing a major disruption, external to our systems, affecting iDEAL payments and consumers will experience failures attempting to complete payments. We will provide further updates as soon as we have more information. Type: Incident

Duration: 9 minutes

Affected Components:

Sep 29, 05:55:31 GMT+0
Resolved - This incident has been resolved..

Sep 29, 05:46:26 GMT+0
Investigating - We are experiencing a major disruption, external to our systems, affecting iDEAL payments and consumers will experience failures attempting to complete payments. We will provide further updates as soon as we have more information..

]]> Tue, 29 Sep 2026 05:46:26 +0000 https://status.orderbilly.com/incident/cmum9akv1ebya0krv9w4dsbxd https://status.orderbilly.com/incident/cmum9akv1ebya0krv9w4dsbxd External - iDEAL: full disruption at Rabobank Type: Incident Duration: 19 minutes Affected Components: Local payment methods → iDEAL | Wero Sep 21, 15:16:32 GMT+0 - Resolved - This incident has been resolved. Sep 21, 14:57:56 GMT+0 - Identified - Rabobank is experiencing a full disruption affecting iDEAL payments and consumers will experience failures attempting to complete payments. We will provide further updates as soon as we have more information. Type: Incident

Duration: 19 minutes

Affected Components:

Sep 21, 15:16:32 GMT+0
Resolved - This incident has been resolved..

Sep 21, 14:57:56 GMT+0
Identified - Rabobank is experiencing a full disruption affecting iDEAL payments and consumers will experience failures attempting to complete payments. We will provide further updates as soon as we have more information..

]]> Mon, 21 Sep 2026 14:57:56 +0000 https://status.orderbilly.com/incident/cmubdf0dpi8m10kmh57bjj6fk https://status.orderbilly.com/incident/cmubdf0dpi8m10kmh57bjj6fk External - Bancontact: degraded performance Type: Incident Duration: 36 minutes Affected Components: Local payment methods → Bancontact Sep 21, 09:20:28 GMT+0 - Resolved - This incident has been resolved. Sep 21, 09:14:21 GMT+0 - Monitoring - We are observing a recovery of service and will continue to monitor the situation. Sep 21, 08:44:33 GMT+0 - Identified - We have identified a minor disruption external to our platform affecting Bancontact payments, with BNP Paribas appearing to be the most affected issuer. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available. Type: Incident

Duration: 36 minutes

Affected Components:

Sep 21, 09:20:28 GMT+0
Resolved - This incident has been resolved..

Sep 21, 09:14:21 GMT+0
Monitoring - We are observing a recovery of service and will continue to monitor the situation..

Sep 21, 08:44:33 GMT+0
Identified - We have identified a minor disruption external to our platform affecting Bancontact payments, with BNP Paribas appearing to be the most affected issuer. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available..

]]> Mon, 21 Sep 2026 08:44:33 +0000 https://status.orderbilly.com/incident/cmub077a0hk1q0kmho25grm0h https://status.orderbilly.com/incident/cmub077a0hk1q0kmho25grm0h External - Bancontact Scheduled Maintenance Type: Maintenance Duration: 3 hours Affected Components: Local payment methods → Bancontact Sep 21, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 20, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 16, 13:09:35 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments. Type: Maintenance

Duration: 3 hours

Affected Components:

Sep 21, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 20, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 16, 13:09:35 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments..

]]> Sun, 20 Sep 2026 22:00:00 +0000 https://status.orderbilly.com/maintenance/cmu44gp7p4rs70kmh339tv55e https://status.orderbilly.com/maintenance/cmu44gp7p4rs70kmh339tv55e External - Bancontact Scheduled Maintenance Type: Maintenance Duration: 1 hour and 30 minutes Affected Components: Local payment methods → Bancontact Sep 20, 01:30:00 GMT+0 - Completed - Maintenance has completed successfully Sep 20, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 15, 09:36:03 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments. Type: Maintenance

Duration: 1 hour and 30 minutes

Affected Components:

Sep 20, 01:30:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 20, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 15, 09:36:03 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments..

]]> Sun, 20 Sep 2026 00:00:00 +0000 https://status.orderbilly.com/maintenance/cmu2hcd9p1som0rmhgitry1qw https://status.orderbilly.com/maintenance/cmu2hcd9p1som0rmhgitry1qw External - Google Pay: full disruption Type: Incident Duration: 1 hour and 6 minutes Affected Components: International payment methods → Google Pay Sep 16, 16:32:31 GMT+0 - Resolved - This incident has been resolved. Sep 16, 16:23:36 GMT+0 - Monitoring - We are observing a recovery of service and will continue to monitor the situation. Sep 16, 15:41:02 GMT+0 - Identified - We have identified the issue external to our platform. We are in close contact with our partners to resolve the issue and will provide updates as they become available. Sep 16, 15:26:51 GMT+0 - Investigating - We are currently investigating a full disruption affecting Google Pay payments. You will see a decline in successful payments as consumers are unable to pay using this payment method. We will provide updates as they become available. Type: Incident

Duration: 1 hour and 6 minutes

Affected Components:

Sep 16, 16:32:31 GMT+0
Resolved - This incident has been resolved..

Sep 16, 16:23:36 GMT+0
Monitoring - We are observing a recovery of service and will continue to monitor the situation..

Sep 16, 15:41:02 GMT+0
Identified - We have identified the issue external to our platform. We are in close contact with our partners to resolve the issue and will provide updates as they become available..

Sep 16, 15:26:51 GMT+0
Investigating - We are currently investigating a full disruption affecting Google Pay payments. You will see a decline in successful payments as consumers are unable to pay using this payment method. We will provide updates as they become available..

]]> Wed, 16 Sep 2026 15:26:51 +0000 https://status.orderbilly.com/incident/cmu49aci75f6e0rmhmc0bl7ir https://status.orderbilly.com/incident/cmu49aci75f6e0rmhmc0bl7ir Mollie API major disruption Type: Incident Duration: 32 minutes Affected Components: Platform availability → Mollie API Sep 15, 16:31:11 GMT+0 - Resolved - This incident has been resolved. Sep 15, 16:29:26 GMT+0 - Resolved - This incident has been resolved. Sep 15, 16:19:35 GMT+0 - Monitoring - We are seeing recovery and still monitoring the issue. Sep 15, 16:06:38 GMT+0 - Monitoring - A fix has been implemented and we are monitoring the results. Sep 15, 15:57:55 GMT+0 - Investigating - We are currently investigating a degradation affecting the Mollie API. You may see some API calls failing or timing out. We will provide updates as they become available. Type: Incident

Duration: 32 minutes

Affected Components:

Sep 15, 16:31:11 GMT+0
Resolved - This incident has been resolved..

Sep 15, 16:29:26 GMT+0
Resolved - This incident has been resolved..

Sep 15, 16:19:35 GMT+0
Monitoring - We are seeing recovery and still monitoring the issue..

Sep 15, 16:06:38 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results..

Sep 15, 15:57:55 GMT+0
Investigating - We are currently investigating a degradation affecting the Mollie API. You may see some API calls failing or timing out. We will provide updates as they become available..

]]> Tue, 15 Sep 2026 15:57:55 +0000 https://status.orderbilly.com/incident/cmu2ux1j42j490rmh7daktj89 https://status.orderbilly.com/incident/cmu2ux1j42j490rmh7daktj89 External - iDEAL - ASN Bank Scheduled Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Local payment methods → iDEAL | Wero Sep 15, 04:30:00 GMT+0 - Completed - Maintenance has completed successfully Sep 15, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 14, 10:00:42 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for the iDEAL issuer ASN Bank. You might experience intermittent unavailability and a decrease in conversion for iDEAL payments issued by the ASN Bank. Type: Maintenance

Duration: 30 minutes

Affected Components:

Sep 15, 04:30:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 15, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 14, 10:00:42 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for the iDEAL issuer ASN Bank. You might experience intermittent unavailability and a decrease in conversion for iDEAL payments issued by the ASN Bank..

]]> Tue, 15 Sep 2026 04:00:00 +0000 https://status.orderbilly.com/maintenance/cmu12sq7h3jot0knqy9jq4bic https://status.orderbilly.com/maintenance/cmu12sq7h3jot0knqy9jq4bic In Person Payments: Scheduled Maintenance Type: Maintenance Duration: 3 hours Affected Components: Platform availability → Point of sale Sep 14, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 14, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 4, 12:28:01 GMT+0 - Identified - A scheduled maintenance window has been announced for In Person Payments. You might experience intermittent unavailability and a decrease in conversion for In Person Payments. Type: Maintenance

Duration: 3 hours

Affected Components:

Sep 14, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 14, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 4, 12:28:01 GMT+0
Identified - A scheduled maintenance window has been announced for In Person Payments. You might experience intermittent unavailability and a decrease in conversion for In Person Payments..

]]> Mon, 14 Sep 2026 00:00:00 +0000 https://status.orderbilly.com/maintenance/cmtmxkmop26530knpwh49p2ja https://status.orderbilly.com/maintenance/cmtmxkmop26530knpwh49p2ja Notification delivery performance degradation Type: Incident Duration: 11 minutes Affected Components: MultiSafepay → API, MultiSafepay → Payments Sep 12, 16:49:18 GMT+0 - Resolved - This incident has been resolved. Sep 12, 16:45:04 GMT+0 - Resolved - This incident has been resolved. Sep 12, 16:42:27 GMT+0 - Investigating - We are continuing to investigate this issue. Sep 12, 16:38:03 GMT+0 - Investigating - A fix has been deployed. Previously queued notifications will automatically be re-sent. Type: Incident

Duration: 11 minutes

Affected Components:

Sep 12, 16:49:18 GMT+0
Resolved - This incident has been resolved..

Sep 12, 16:45:04 GMT+0
Resolved - This incident has been resolved..

Sep 12, 16:42:27 GMT+0
Investigating - We are continuing to investigate this issue..

Sep 12, 16:38:03 GMT+0
Investigating - A fix has been deployed. Previously queued notifications will automatically be re-sent..

]]> Sat, 12 Sep 2026 15:26:03 +0000 https://status.orderbilly.com/incident/cmtyjjxe91h9f0rlilupsow5d https://status.orderbilly.com/incident/cmtyjjxe91h9f0rlilupsow5d External - iDEAL: ASN Bank Scheduled Maintenance Type: Maintenance Duration: 4 hours and 15 minutes Affected Components: Local payment methods → iDEAL | Wero Sep 10, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 9, 22:45:01 GMT+0 - Identified - Maintenance is now in progress Sep 4, 08:43:39 GMT+0 - Identified - ASN Bank has announced a scheduled maintenance window external to our platform for iDEAL payments. You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments. Type: Maintenance

Duration: 4 hours and 15 minutes

Affected Components:

Sep 10, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 9, 22:45:01 GMT+0
Identified - Maintenance is now in progress.

Sep 4, 08:43:39 GMT+0
Identified - ASN Bank has announced a scheduled maintenance window external to our platform for iDEAL payments. You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments..

]]> Wed, 9 Sep 2026 22:45:00 +0000 https://status.orderbilly.com/maintenance/cmtmpjcxi1rsj0knpen4akup0 https://status.orderbilly.com/maintenance/cmtmpjcxi1rsj0knpen4akup0 External - iDEAL: Rabobank Scheduled Maintenance Type: Maintenance Duration: 1 hour Affected Components: Local payment methods → iDEAL | Wero Sep 8, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 8, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 25, 13:47:11 GMT+0 - Identified - Rabobank has announced a scheduled maintenance window external to our platform for iDEAL payments. You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments. Type: Maintenance

Duration: 1 hour

Affected Components:

Sep 8, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 8, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 25, 13:47:11 GMT+0
Identified - Rabobank has announced a scheduled maintenance window external to our platform for iDEAL payments. You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments..

]]> Tue, 8 Sep 2026 00:00:00 +0000 https://status.orderbilly.com/maintenance/cmt8q105higka0rmgfiwb4esw https://status.orderbilly.com/maintenance/cmt8q105higka0rmgfiwb4esw External - iDEAL: Knab Scheduled Maintenance Type: Maintenance Duration: 5 hours and 30 minutes Affected Components: Local payment methods → iDEAL | Wero Sep 7, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 6, 22:30:01 GMT+0 - Identified - Maintenance is now in progress Sep 4, 13:01:43 GMT+0 - Identified - Knab has announced a scheduled maintenance window external to our platform for iDEAL payments. You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments. Type: Maintenance

Duration: 5 hours and 30 minutes

Affected Components:

Sep 7, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 6, 22:30:01 GMT+0
Identified - Maintenance is now in progress.

Sep 4, 13:01:43 GMT+0
Identified - Knab has announced a scheduled maintenance window external to our platform for iDEAL payments. You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments..

]]> Sun, 6 Sep 2026 22:30:00 +0000 https://status.orderbilly.com/maintenance/cmtmytpxi287k0knps2czwpmd https://status.orderbilly.com/maintenance/cmtmytpxi287k0knps2czwpmd External - Bancontact: Scheduled maintenance Type: Maintenance Duration: 1 hour and 30 minutes Affected Components: Local payment methods → Bancontact Sep 5, 23:30:00 GMT+0 - Completed - Maintenance has completed successfully Sep 5, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 4, 12:58:41 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments. Type: Maintenance

Duration: 1 hour and 30 minutes

Affected Components:

Sep 5, 23:30:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 5, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 4, 12:58:41 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments..

]]> Sat, 5 Sep 2026 22:00:00 +0000 https://status.orderbilly.com/maintenance/cmtmyn85127os0knpbx73gx3x https://status.orderbilly.com/maintenance/cmtmyn85127os0knpbx73gx3x External - Bancontact: Scheduled maintenance Type: Maintenance Duration: 6 hours Affected Components: Local payment methods → Bancontact Sep 6, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 5, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 3, 13:55:42 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments. Type: Maintenance

Duration: 6 hours

Affected Components:

Sep 6, 00:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 5, 18:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 3, 13:55:42 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments..

]]> Sat, 5 Sep 2026 18:00:00 +0000 https://status.orderbilly.com/maintenance/cmtllciecged20rpwgcfc667q https://status.orderbilly.com/maintenance/cmtllciecged20rpwgcfc667q External - iDEAL: ASN Bank Scheduled Maintenance Type: Maintenance Duration: 5 hours and 30 minutes Affected Components: Local payment methods → iDEAL | Wero Sep 5, 04:30:00 GMT+0 - Completed - Maintenance has completed successfully Sep 4, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 24, 09:55:02 GMT+0 - Identified - ASN Bank has announced a scheduled maintenance window external to our platform for iDEAL payments. You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments. Type: Maintenance

Duration: 5 hours and 30 minutes

Affected Components:

Sep 5, 04:30:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 4, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 24, 09:55:02 GMT+0
Identified - ASN Bank has announced a scheduled maintenance window external to our platform for iDEAL payments. You might experience intermittent unavailability and a decrease in conversion for iDEAL Payments..

]]> Fri, 4 Sep 2026 23:00:00 +0000 https://status.orderbilly.com/maintenance/cmt72dcqmfj2g0rmgdafu5doi https://status.orderbilly.com/maintenance/cmt72dcqmfj2g0rmgdafu5doi External - iDEAL: Full Disruption at Rabobank Type: Incident Duration: 1 hour and 38 minutes Affected Components: Local payment methods → iDEAL | Wero Sep 2, 11:10:02 GMT+0 - Resolved - This incident has been resolved. Sep 2, 11:06:52 GMT+0 - Monitoring - A fix has been implemented and we're monitoring the results. Sep 2, 09:31:47 GMT+0 - Identified - Rabobank is experiencing a full disruption affecting iDEAL payments and consumers will experience failures attempting to complete payments. We will provide further updates as soon as we have more information. Type: Incident

Duration: 1 hour and 38 minutes

Affected Components:

Sep 2, 11:10:02 GMT+0
Resolved - This incident has been resolved..

Sep 2, 11:06:52 GMT+0
Monitoring - A fix has been implemented and we're monitoring the results..

Sep 2, 09:31:47 GMT+0
Identified - Rabobank is experiencing a full disruption affecting iDEAL payments and consumers will experience failures attempting to complete payments. We will provide further updates as soon as we have more information..

]]> Wed, 2 Sep 2026 09:31:47 +0000 https://status.orderbilly.com/incident/cmtjwfvt8c15m0kpwa0no1nr2 https://status.orderbilly.com/incident/cmtjwfvt8c15m0kpwa0no1nr2 External - Bancontact: Major disruption Type: Incident Duration: 17 minutes Affected Components: Local payment methods → Bancontact Sep 1, 11:38:34 GMT+0 - Resolved - This incident has been resolved. Sep 1, 11:28:16 GMT+0 - Monitoring - We are observing a recovery of service and will continue to monitor the situation. Sep 1, 11:24:29 GMT+0 - Identified - We have identified the issue external to our platform. We are in close contact with our partners to resolve the issue and will provide updates as they become available. Sep 1, 11:21:15 GMT+0 - Investigating - We are currently investigating a major disruption affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We will provide updates as they become available. Type: Incident

Duration: 17 minutes

Affected Components:

Sep 1, 11:38:34 GMT+0
Resolved - This incident has been resolved..

Sep 1, 11:28:16 GMT+0
Monitoring - We are observing a recovery of service and will continue to monitor the situation..

Sep 1, 11:24:29 GMT+0
Identified - We have identified the issue external to our platform. We are in close contact with our partners to resolve the issue and will provide updates as they become available..

Sep 1, 11:21:15 GMT+0
Investigating - We are currently investigating a major disruption affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We will provide updates as they become available..

]]> Tue, 1 Sep 2026 11:21:15 +0000 https://status.orderbilly.com/incident/cmtikxkil9peu0kpwm0zikjfg https://status.orderbilly.com/incident/cmtikxkil9peu0kpwm0zikjfg In Person Payments: Scheduled Maintenance Type: Maintenance Duration: 3 hours Affected Components: Platform availability → Point of sale Aug 31, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 31, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 17, 11:24:09 GMT+0 - Identified - A scheduled maintenance window has been announced for In Person Payments. You might experience intermittent unavailability and a decrease in conversion for In Person Payments. Type: Maintenance

Duration: 3 hours

Affected Components:

Aug 31, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 31, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 17, 11:24:09 GMT+0
Identified - A scheduled maintenance window has been announced for In Person Payments. You might experience intermittent unavailability and a decrease in conversion for In Person Payments..

]]> Mon, 31 Aug 2026 00:00:00 +0000 https://status.orderbilly.com/maintenance/cmt0rm1ty1a4j0rmgcxaayvw2 https://status.orderbilly.com/maintenance/cmt0rm1ty1a4j0rmgcxaayvw2 External - iDEAL: Major Disruption at Rabobank Type: Incident Duration: 31 minutes Affected Components: Local payment methods → iDEAL | Wero Aug 28, 20:12:21 GMT+0 - Resolved - This incident has been resolved. Aug 28, 20:07:35 GMT+0 - Monitoring - A fix has been implemented and we are monitoring the results. Aug 28, 19:41:02 GMT+0 - Identified - Rabobank is experiencing a major disruption affecting iDEAL payments and consumers may experience failures attempting to complete payments. We will provide further updates as soon as we have more information. Type: Incident

Duration: 31 minutes

Affected Components:

Aug 28, 20:12:21 GMT+0
Resolved - This incident has been resolved..

Aug 28, 20:07:35 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results. .

Aug 28, 19:41:02 GMT+0
Identified - Rabobank is experiencing a major disruption affecting iDEAL payments and consumers may experience failures attempting to complete payments. We will provide further updates as soon as we have more information..

]]> Fri, 28 Aug 2026 19:41:02 +0000 https://status.orderbilly.com/incident/cmtdd15x212r90rpw0d4flq9n https://status.orderbilly.com/incident/cmtdd15x212r90rpw0d4flq9n External - iDEAL: Full Disruption at Rabobank Type: Incident Duration: 9 minutes Affected Components: Local payment methods → iDEAL | Wero Aug 27, 20:58:59 GMT+0 - Resolved - This incident has been resolved. Aug 27, 20:52:14 GMT+0 - Monitoring - A fix has been implemented and we are monitoring the results. Aug 27, 20:49:51 GMT+0 - Identified - Rabobank is experiencing a full disruption affecting iDEAL payments and consumers will experience failures attempting to complete payments. We will provide further updates as soon as we have more information. Type: Incident

Duration: 9 minutes

Affected Components:

Aug 27, 20:58:59 GMT+0
Resolved - This incident has been resolved..

Aug 27, 20:52:14 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results. .

Aug 27, 20:49:51 GMT+0
Identified - Rabobank is experiencing a full disruption affecting iDEAL payments and consumers will experience failures attempting to complete payments. We will provide further updates as soon as we have more information..

]]> Thu, 27 Aug 2026 20:49:51 +0000 https://status.orderbilly.com/incident/cmtc038m42gd60qqms94xcbic https://status.orderbilly.com/incident/cmtc038m42gd60qqms94xcbic External - Scheduled Maintenance affecting AMEX Transactions Type: Maintenance Duration: 1 hour Affected Components: Platform availability → Point of sale Aug 25, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 25, 12:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 24, 15:47:28 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced. This may result in intermittent unavailability when attempting to process terminal / point-of-sale transactions through AMEX. Type: Maintenance

Duration: 1 hour

Affected Components:

Aug 25, 13:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 25, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 24, 15:47:28 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced. This may result in intermittent unavailability when attempting to process terminal / point-of-sale transactions through AMEX..

]]> Tue, 25 Aug 2026 12:00:00 +0000 https://status.orderbilly.com/maintenance/cmt7evgodg5g60rmg24xw28r7 https://status.orderbilly.com/maintenance/cmt7evgodg5g60rmg24xw28r7 In-person payments (Tap app / Softpos) - Minor disruption Type: Incident Duration: 48 minutes Affected Components: Platform availability → Point of sale Aug 24, 07:04:51 GMT+0 - Resolved - This incident has been resolved. Aug 24, 06:51:27 GMT+0 - Monitoring - A fix has been implemented, and we are monitoring the results. Aug 24, 06:16:43 GMT+0 - Identified - We have identified a minor disruption affecting in-person payments specifically on our Tap app (Softpos). Customers using the Tap app may experience a decline in successful transactions, and consumers may temporarily be unable to pay using this method. All other in-person payment methods and terminals are functioning normally. We are investigating the issue and we will provide updates as they become available. Type: Incident

Duration: 48 minutes

Affected Components:

Aug 24, 07:04:51 GMT+0
Resolved - This incident has been resolved..

Aug 24, 06:51:27 GMT+0
Monitoring - A fix has been implemented, and we are monitoring the results. .

Aug 24, 06:16:43 GMT+0
Identified - We have identified a minor disruption affecting in-person payments specifically on our Tap app (Softpos). Customers using the Tap app may experience a decline in successful transactions, and consumers may temporarily be unable to pay using this method. All other in-person payment methods and terminals are functioning normally. We are investigating the issue and we will provide updates as they become available..

]]> Mon, 24 Aug 2026 06:16:43 +0000 https://status.orderbilly.com/incident/cmt6uifdhc3yo0kmgtnk916ty https://status.orderbilly.com/incident/cmt6uifdhc3yo0kmgtnk916ty In Person Payments: Scheduled Maintenance Type: Maintenance Duration: 3 hours Affected Components: Platform availability → Point of sale Aug 24, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 24, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 17, 11:21:05 GMT+0 - Identified - A scheduled maintenance window has been announced for In Person Payments. You might experience intermittent unavailability and a decrease in conversion for In Person Payments. Type: Maintenance

Duration: 3 hours

Affected Components:

Aug 24, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 24, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 17, 11:21:05 GMT+0
Identified - A scheduled maintenance window has been announced for In Person Payments. You might experience intermittent unavailability and a decrease in conversion for In Person Payments..

]]> Mon, 24 Aug 2026 00:00:00 +0000 https://status.orderbilly.com/maintenance/cmt0rm1tv1a4a0rmgzoeaf4rk https://status.orderbilly.com/maintenance/cmt0rm1tv1a4a0rmgzoeaf4rk In person payments minor disruption - AMEX Type: Incident Duration: 2 hours and 10 minutes Affected Components: Platform availability → Point of sale Aug 19, 10:44:40 GMT+0 - Resolved - This incident has been resolved. Aug 19, 08:35:10 GMT+0 - Investigating - We have identified a minor disruption affecting AMEX payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. Mastercard and Visa are working as expected. We are in close contact with our partners to resolve the issue and will provide updates as they become available. Type: Incident

Duration: 2 hours and 10 minutes

Affected Components:

Aug 19, 10:44:40 GMT+0
Resolved - This incident has been resolved..

Aug 19, 08:35:10 GMT+0
Investigating - We have identified a minor disruption affecting AMEX payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. Mastercard and Visa are working as expected. We are in close contact with our partners to resolve the issue and will provide updates as they become available..

]]> Wed, 19 Aug 2026 08:35:10 +0000 https://status.orderbilly.com/incident/cmt0rm15e19z80rmg67i54smu https://status.orderbilly.com/incident/cmt0rm15e19z80rmg67i54smu Scheduled Maintenance - Payment Platform Type: Maintenance Duration: 2 hours Affected Components: MultiSafepay → API, MultiSafepay → Payments Aug 19, 02:00:08 GMT+0 - Completed - The scheduled maintenance has been completed. Aug 19, 00:00:09 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 18, 23:01:18 GMT+0 - Planned - Maintenance will begin as scheduled in 60 minutes. Aug 18, 09:41:52 GMT+0 - Planned - To maintain the security and reliability of our payment platform, we will conduct emergency maintenance during next Wednesday’s low-traffic period. During this window, brief interruptions to transaction processing (including auth/capture/refund) may occur. We will work to minimize any impact and restore normal service as quickly as possible. We apologize for any inconvenience and appreciate your understanding. Type: Maintenance

Duration: 2 hours

Affected Components:

Aug 19, 02:00:08 GMT+0
Completed - The scheduled maintenance has been completed..

Aug 19, 00:00:09 GMT+0
Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary..

Aug 18, 23:01:18 GMT+0
Planned - Maintenance will begin as scheduled in 60 minutes..

Aug 18, 09:41:52 GMT+0
Planned - To maintain the security and reliability of our payment platform, we will conduct emergency maintenance during next Wednesday’s low-traffic period. During this window, brief interruptions to transaction processing (including auth/capture/refund) may occur. We will work to minimize any impact and restore normal service as quickly as possible. We apologize for any inconvenience and appreciate your understanding..

]]> Wed, 19 Aug 2026 00:00:00 +0000 https://status.orderbilly.com/maintenance/cmt0un2uw41f00rmgg5wao8nl https://status.orderbilly.com/maintenance/cmt0un2uw41f00rmgg5wao8nl External - Mastercard major disruption Type: Incident Duration: 48 minutes Affected Components: Platform availability → Point of sale, International payment methods → Cards — Mastercard Aug 15, 05:50:05 GMT+0 - Resolved - This incident has been resolved. Aug 15, 05:40:39 GMT+0 - Monitoring - We are observing a recovery of service and will continue to monitor the situation. Aug 15, 05:02:07 GMT+0 - Identified - We have identified a major disruption external to our platform affecting Mastercard payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available. Type: Incident

Duration: 48 minutes

Affected Components:

Aug 15, 05:50:05 GMT+0
Resolved - This incident has been resolved..

Aug 15, 05:40:39 GMT+0
Monitoring - We are observing a recovery of service and will continue to monitor the situation..

Aug 15, 05:02:07 GMT+0
Identified - We have identified a major disruption external to our platform affecting Mastercard payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available..

]]> Sat, 15 Aug 2026 05:02:07 +0000 https://status.orderbilly.com/incident/cmt0rlzlw19qg0rmge42y91l3 https://status.orderbilly.com/incident/cmt0rlzlw19qg0rmge42y91l3 External - Bancontact: Major disruption Type: Incident Duration: 1 hour and 40 minutes Affected Components: Local payment methods → Bancontact Aug 13, 09:24:33 GMT+0 - Resolved - This incident has been resolved. Aug 13, 08:54:52 GMT+0 - Monitoring - We are observing a recovery of service and will continue to monitor the situation. Aug 13, 08:47:09 GMT+0 - Identified - The major disruption external to our platform affecting Bancontact payments is reoccurring. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available. Aug 13, 07:52:56 GMT+0 - Resolved - This incident has been resolved. Aug 13, 07:47:46 GMT+0 - Monitoring - We are observing a recovery of service and will continue to monitor the situation. Aug 13, 07:44:36 GMT+0 - Identified - We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available. Type: Incident

Duration: 1 hour and 40 minutes

Affected Components:

Aug 13, 09:24:33 GMT+0
Resolved - This incident has been resolved..

Aug 13, 08:54:52 GMT+0
Monitoring - We are observing a recovery of service and will continue to monitor the situation..

Aug 13, 08:47:09 GMT+0
Identified - The major disruption external to our platform affecting Bancontact payments is reoccurring. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available..

Aug 13, 07:52:56 GMT+0
Resolved - This incident has been resolved..

Aug 13, 07:47:46 GMT+0
Monitoring - We are observing a recovery of service and will continue to monitor the situation..

Aug 13, 07:44:36 GMT+0
Identified - We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available..

]]> Thu, 13 Aug 2026 07:44:36 +0000 https://status.orderbilly.com/incident/cmt0rlxel195y0rmg5jdgkb1a https://status.orderbilly.com/incident/cmt0rlxel195y0rmg5jdgkb1a External - Bancontact: Scheduled maintenance Type: Maintenance Duration: 2 hours Affected Components: Local payment methods → Bancontact Aug 11, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 11, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 7, 10:06:21 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments. Type: Maintenance

Duration: 2 hours

Affected Components:

Aug 11, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 11, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 7, 10:06:21 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments..

]]> Tue, 11 Aug 2026 02:00:00 +0000 https://status.orderbilly.com/maintenance/cmt0rm1tv1a4c0rmgff4dfbvm https://status.orderbilly.com/maintenance/cmt0rm1tv1a4c0rmgff4dfbvm External - Bancontact: Scheduled maintenance Type: Maintenance Duration: 1 hour Affected Components: Local payment methods → Bancontact Aug 9, 08:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 9, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 7, 09:45:30 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments. Type: Maintenance

Duration: 1 hour

Affected Components:

Aug 9, 08:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 9, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 7, 09:45:30 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments..

]]> Sun, 9 Aug 2026 07:00:00 +0000 https://status.orderbilly.com/maintenance/cmt0rm1ty1a4i0rmgnnxwr46e https://status.orderbilly.com/maintenance/cmt0rm1ty1a4i0rmgnnxwr46e External - Bancontact: Scheduled maintenance Type: Maintenance Duration: 4 hours Affected Components: Local payment methods → Bancontact Aug 9, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 8, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 7, 09:33:42 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments. Type: Maintenance

Duration: 4 hours

Affected Components:

Aug 9, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 8, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 7, 09:33:42 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments..

]]> Sat, 8 Aug 2026 22:00:00 +0000 https://status.orderbilly.com/maintenance/cmt0rm1tv1a4b0rmg15du97lt https://status.orderbilly.com/maintenance/cmt0rm1tv1a4b0rmg15du97lt External - Bancontact: Scheduled maintenance Type: Maintenance Duration: 1 hour Affected Components: Local payment methods → Bancontact Aug 5, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 5, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 4, 14:53:50 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments. Type: Maintenance

Duration: 1 hour

Affected Components:

Aug 5, 23:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 5, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 4, 14:53:50 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments..

]]> Wed, 5 Aug 2026 22:00:00 +0000 https://status.orderbilly.com/maintenance/cmt0rm3361a5q0rmgg9xhcmqd https://status.orderbilly.com/maintenance/cmt0rm3361a5q0rmgg9xhcmqd External - Bancontact: Scheduled maintenance Type: Maintenance Duration: 1 hour Affected Components: Local payment methods → Bancontact Jul 23, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Jul 23, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 17, 12:50:19 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments. Type: Maintenance

Duration: 1 hour

Affected Components:

Jul 23, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 23, 03:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 17, 12:50:19 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments..

]]> Thu, 23 Jul 2026 03:00:00 +0000 https://status.orderbilly.com/maintenance/cmt0rm1tp1a470rmgb300c0gs https://status.orderbilly.com/maintenance/cmt0rm1tp1a470rmgb300c0gs Scheduled maintenance Type: Maintenance Duration: 40 minutes Affected Components: orderBilly Platform Jul 6, 02:40:16 GMT+0 - Completed - Maintenance has completed successfully. Jul 6, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 3, 15:50:58 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 40 minutes

Affected Components:

Jul 6, 02:40:16 GMT+0
Completed - Maintenance has completed successfully..

Jul 6, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 3, 15:50:58 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> Mon, 6 Jul 2026 02:00:00 +0000 https://status.orderbilly.com/maintenance/cmr541mhh000l0kqiniv5mwb8 https://status.orderbilly.com/maintenance/cmr541mhh000l0kqiniv5mwb8 External - Bancontact: Scheduled maintenance Type: Maintenance Duration: 1 hour and 30 minutes Affected Components: Local payment methods → Bancontact Jun 23, 03:30:00 GMT+0 - Completed - Maintenance has completed successfully Jun 23, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 22, 15:31:56 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments. Type: Maintenance

Duration: 1 hour and 30 minutes

Affected Components:

Jun 23, 03:30:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 23, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 22, 15:31:56 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments..

]]> Tue, 23 Jun 2026 02:00:00 +0000 https://status.orderbilly.com/maintenance/cmt0rm3331a5m0rmgnzm1slrj https://status.orderbilly.com/maintenance/cmt0rm3331a5m0rmgnzm1slrj External - Bancontact: Scheduled maintenance Type: Maintenance Duration: 1 hour Affected Components: Local payment methods → Bancontact Jun 16, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 16, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 10, 13:05:19 GMT+0 - Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments. Type: Maintenance

Duration: 1 hour

Affected Components:

Jun 16, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 16, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 10, 13:05:19 GMT+0
Identified - A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments..

]]> Tue, 16 Jun 2026 05:00:00 +0000 https://status.orderbilly.com/maintenance/cmt0rm1tv1a4d0rmg2mwwwf4g https://status.orderbilly.com/maintenance/cmt0rm1tv1a4d0rmg2mwwwf4g