orderBilly - External - 3D Secure authentication: Minor disruption – Incident details

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External - 3D Secure authentication: Minor disruption

ResolvedDegraded performance6 minutes

Affected

External - Payment providers - Mollie

Degraded performance from 9:07 PM to 9:13 PM

International payment methods → Cards — VISA

Degraded performance from 9:07 PM to 9:13 PM

International payment methods → Cards — Mastercard

Degraded performance from 9:07 PM to 9:13 PM

International payment methods → Cards — Cartes Bancaires

Degraded performance from 9:07 PM to 9:13 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    3D Secure authentication degradation is recovering and are currently monitoring the result.

  • InvestigatingUTC

    3D Secure authentication is experiencing a minor disruption, external from our services. We will provide updates as they become available.
    Issue is primarily affecting Italy, with secondary impacts occurring in France and Germany