External - Bancontact: degraded performance - Incident details - orderBilly

Affected

External - Payment providers - Mollie

Local payment methods → Bancontact

ResolvedJune 26, 2026 at 11:24 AMUTC
This incident has been resolved.
MonitoringJune 26, 2026 at 9:27 AMUTC
We implemented a fix and are currently monitoring the result.
InvestigatingJune 26, 2026 at 9:22 AMUTC
We have identified degraded performance external to our platform affecting Bancontact payments.
Payment statuses inside Shopify may be delayed.
We are in close contact with our partners to resolve the issue and will provide updates as they become available.

orderBilly - External - Bancontact: degraded performance – Incident details