orderBilly - Belfius: full disruption – Incident details

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Belfius: full disruption

ResolvedMajor outage18 minutes

Affected

External - Payment providers - Mollie

Degraded performance from 6:58 AM to 7:17 AM

Local payment methods → Bancontact

Degraded performance from 6:58 AM to 7:17 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • IdentifiedUTC

    We have identified a full disruption external to our platform affecting Belfius payments. You will see a decline in successful payments as consumers are unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

    As a side effect, Bancontact payments via Belfius are also affected.