orderBilly - TEST environment -- Scheduled maintenance announcement – Incident details

TEST environment -- Scheduled maintenance announcement

Resolved32 hours 39 minutes

Affected

External - Payment providers - MultiSafepay

Operational from 7:40 AM to 4:19 PM

MultiSafepay → API

Operational from 7:40 AM to 4:19 PM

MultiSafepay → Payments

Operational from 7:40 AM to 4:19 PM

MultiSafepay → MultiSafepay payment pages

Operational from 7:40 AM to 4:19 PM

  • ResolvedUTC

    The maintenance has been finalised.

  • UpdateUTC

    Maintenance on our TEST environment is ongoing. The LIVE environment and transaction processing are not affected.

  • IdentifiedUTC

    Scheduled security maintenance is currently in progress. During this maintenance window, the TEST environment, including the TEST Merchant Panel and TEST API, is temporarily unavailable.

    The LIVE environment and transaction processing are not affected.

    Further updates will be provided once the maintenance has been completed.