orderBilly - External - Bancontact: major disruption – Incident details

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External - Bancontact: major disruption

ResolvedMajor outage1 hour 26 minutes

Affected

External - Payment providers - Mollie

Major outage from 9:13 PM to 10:40 PM

Local payment methods → Bancontact

Major outage from 9:13 PM to 10:40 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are observing a recovery of service and will continue to monitor the situation.

  • IdentifiedUTC

    We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.