orderBilly - Notice history

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orderBilly Platform - Operational

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Aug 2026 · 100.0%Sep · 100.0%Oct · 99.98%

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Aug 2026
Sep 2026
Oct 2026

International payment methods → Google Pay - Operational

Notice history

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Oct 2026

External - iDEAL: Minor disruption at Rabobank
ResolvedPartial outage6 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Rabobank is experiencing a minor disruption affecting iDEAL payments, which could cause consumers to experience failures when attempting to complete payments.

    We will provide updates as they become available.

OCT24
External - iDEAL: Knab Scheduled Maintenance
CompletedMaintenance8 hours
  • CompletedOctober 25, 2026 at 6:30 AMUTC
    Maintenance has completed successfully
  • In progressOctober 24, 2026 at 10:30 PMUTC
    Maintenance is now in progress
  • PlannedOctober 23, 2026 at 7:28 AMUTC

    A scheduled maintenance window external to our platform has been announced for the iDEAL issuer Knab. You might experience intermittent unavailability and a decrease in conversion for iDEAL payments issued by Knab.

OCT24
External - Bancontact Scheduled Maintenance
CompletedMaintenance4 hours
  • CompletedOctober 25, 2026 at 2:00 AMUTC
    Maintenance has completed successfully
  • In progressOctober 24, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • PlannedOctober 19, 2026 at 1:22 PMUTC

    A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments.

External - Bancontact: major disruption
ResolvedMajor outage1 hour 26 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are observing a recovery of service and will continue to monitor the situation.

  • IdentifiedUTC

    We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

TEST environment -- Scheduled maintenance announcement
Resolved32 hours 39 minutes
  • ResolvedUTC

    The maintenance has been finalised.

  • UpdateUTC

    Maintenance on our TEST environment is ongoing. The LIVE environment and transaction processing are not affected.

  • IdentifiedUTC

    Scheduled security maintenance is currently in progress. During this maintenance window, the TEST environment, including the TEST Merchant Panel and TEST API, is temporarily unavailable.

    The LIVE environment and transaction processing are not affected.

    Further updates will be provided once the maintenance has been completed.

Sep 2026

External - iDEAL: Major disruption
Resolved9 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are experiencing a major disruption, external to our systems, affecting iDEAL payments and consumers will experience failures attempting to complete payments.

    We will provide further updates as soon as we have more information.

External - iDEAL: full disruption at Rabobank
ResolvedPartial outage18 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Rabobank is experiencing a full disruption affecting iDEAL payments and consumers will experience failures attempting to complete payments.

    We will provide further updates as soon as we have more information.

External - Bancontact: degraded performance
ResolvedDegraded performance35 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are observing a recovery of service and will continue to monitor the situation.

  • IdentifiedUTC

    We have identified a minor disruption external to our platform affecting Bancontact payments, with BNP Paribas appearing to be the most affected issuer. You may see a decline in successful payments as consumers may be unable to pay using this payment method.

    We are in close contact with our partners to resolve the issue and will provide updates as they become available.

SEP20
External - Bancontact Scheduled Maintenance
CompletedMaintenance3 hours
  • CompletedSeptember 21, 2026 at 1:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 20, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 16, 2026 at 1:09 PMUTC

    A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments.

SEP20
External - Bancontact Scheduled Maintenance
CompletedMaintenance1 hour 30 minutes
  • CompletedSeptember 20, 2026 at 1:30 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 20, 2026 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedSeptember 15, 2026 at 9:36 AMUTC

    A scheduled maintenance window external to our platform has been announced for Bancontact. You might experience intermittent unavailability and a decrease in conversion for Bancontact payments.

Aug 2026

AUG31
In Person Payments: Scheduled Maintenance
CompletedMaintenance3 hours
  • CompletedAugust 31, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progressAugust 31, 2026 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedAugust 17, 2026 at 11:24 AMUTC

    A scheduled maintenance window has been announced for In Person Payments.

    You might experience intermittent unavailability and a decrease in conversion for In Person Payments.

External - iDEAL: Major Disruption at Rabobank
ResolvedPartial outage31 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • IdentifiedUTC

    Rabobank is experiencing a major disruption affecting iDEAL payments and consumers may experience failures attempting to complete payments.

    We will provide further updates as soon as we have more information.

External - iDEAL: Full Disruption at Rabobank
ResolvedPartial outage9 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • IdentifiedUTC

    Rabobank is experiencing a full disruption affecting iDEAL payments and consumers will experience failures attempting to complete payments.

    We will provide further updates as soon as we have more information.

AUG25
External - Scheduled Maintenance affecting AMEX Transactions
CompletedMaintenance1 hour
  • CompletedAugust 25, 2026 at 1:00 PMUTC
    Maintenance has completed successfully
  • In progressAugust 25, 2026 at 12:00 PMUTC
    Maintenance is now in progress
  • PlannedAugust 24, 2026 at 3:47 PMUTC

    A scheduled maintenance window external to our platform has been announced.

    This may result in intermittent unavailability when attempting to process terminal / point-of-sale transactions through AMEX.

In-person payments (Tap app / Softpos) - Minor disruption
ResolvedDegraded performance48 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    A fix has been implemented, and we are monitoring the results. 

  • IdentifiedUTC

    We have identified a minor disruption affecting in-person payments specifically on our Tap app (Softpos).
    Customers using the Tap app may experience a decline in successful transactions, and consumers may temporarily be unable to pay using this method. All other in-person payment methods and terminals are functioning normally.

    We are investigating the issue and we will provide updates as they become available.

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